Last updated: 27 October 2026
My Visa World (“we”, “us”) is a private visa assistance service based in Al Karama, Dubai, United Arab Emirates. This policy explains what personal data we collect when you use myvisaworld.com or our services, why we collect it, who we share it with and the choices you have. We handle personal data in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and, for visitors in the European Union or United Kingdom, the GDPR principles that apply to them.
1. Information we collect
- Contact details you give us by WhatsApp, phone, email or on this website, such as your name, phone number and email address.
- Travel details, such as your nationality, destination, travel dates and the purpose of your trip.
- Visa documents needed for your application, which may include your passport, UAE residence visa, Emirates ID, photographs, bank statements, employment or salary letters, travel bookings, insurance and previous visa history.
- Payment information such as invoices and payment confirmations. We do not store full card numbers on this website.
- Website usage data, such as pages visited, device and browser type and approximate location, collected through our hosting and statistics tools. See our Cookie Policy.
2. How we use your information
- To tell you which visa you need and what it costs.
- To prepare, check and submit your visa application and book any appointments.
- To keep you updated about your application and answer your questions.
- To issue invoices and keep records required by law.
- To keep this website secure and improve how it works.
We process your data because you ask us to provide a service (performance of a contract), because you give us your consent, because we must meet legal obligations, or for our legitimate interest in running a safe and reliable business. We do not sell your personal data.
3. Who we share it with
- Embassies, consulates and their official visa application centres, which receive your application and documents.
- Service providers you ask us to use, such as travel insurers, hotel or flight reservation services.
- Technology providers that help us run our business, such as our website host, email and messaging services (including WhatsApp) and website statistics tools.
- Authorities, when the law requires it.
Because visa applications go to foreign governments, your data may be transferred outside the UAE. We only share what each application requires.
4. How long we keep it
We keep your documents only as long as needed to complete your application and handle follow-up questions or re-applications, and records such as invoices for as long as UAE law requires. You can ask us to delete your documents earlier once your application is finished.
5. Keeping your data safe
We limit access to your documents to the staff handling your application and use secure, access-controlled systems. No system is completely secure, so please share documents only through the channels we give you.
6. Your rights
You can ask to access the personal data we hold about you, correct it, delete it, restrict or object to how we use it, receive a copy of it, or withdraw your consent at any time. To make a request, email info@myvisaworld.com. We will reply within a reasonable time and may need to confirm your identity first.
7. Cookies
We use a small number of cookies and similar technologies. You can read the details and change your choice at any time in our Cookie Policy.
8. Children
We handle children’s visa applications only when a parent or legal guardian provides the information and documents on their behalf.
9. Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
10. Contact us
My Visa World, Al Karama, Dubai, UAE
Email: info@myvisaworld.com
Phone / WhatsApp: +971 56 154 1675